Usave Car And Truck Rental - Worst Rental Experience EVER!
I reserved through Expedia, and went from NYC to Newark airport to pick up my car. When I got there, I was told they do not rent cars to NY drivers without their own liability.
Period. I ended up taking the bus upstate, but the worst part was they charged me for the rental, saying they "held the car for me". Unbelievable. The same thing happened to another woman while I was there.
I couldn't understand why they wouldn't ask people what state they were licensed in to avoid this since they had nothing to gain, but now I know they charge these people.
It is totally unethical. It's robbery.
Reason of review: Problems with payment.
Monetary Loss: $143.
Preferred solution: Full refund.
Location: Newark, New Jersey
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This complaint above is not at all what happened.