Not resolved

We arrived at Las Vegas airport, we called for the shuttle, arrived at the pick up point, call them to let them know we were there. We waited for 50 mins in 112 degrees hot weather and finally we had and call them complaining and that we like to cancel and rent from another agency.

The rep stated he will call his supervisor. Wow, they charged us 1 day of rental charge and when I dispute, they said we cancel without 48 hours notice. NO ONE should ever experience this and please do not ever rent from them.

I rather pay more and rent from a better place.. DOLLAR, THRIFTY, BUDGET, HERTZ, ENTERPRISE, PAYLESS CAR RENTAL.

Monetary Loss: $60.

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