I rarely wright bad reviews but today with u save was terrible I was on April vacation with my family and my dad booked a reservation 2 and a half months in advance. We flew to Miami airport and we had to call a shuttle and the guy how sent the shuttle never said in advance that there were no cars left soon the shuttle from u save arrived and we were told buy a very nice women that there were no cars left and my dad was shocked the guy said "ow I'm just the shuttle driver I don't deal with business or reservations" the guy called his boss and said ow this isn't my problem and he even tried to get us to go away we were stranded for at least and hour and a half we had to pick a different rentel car company as we walked over to the other company my dad was talking to the boss which I dought this was the real boss and the boss said "ow the guy is willing to give us a better bid so we're going to sell him the car and deal with Kevin later aka he was trying to show him away.
We picked family.
I hope you guys have time to read this comment . Also Travelocity helped get us out of this mess I highly don't recemend this company.
Product or Service Mentioned: Usave Car And Truck Rental Car Rental Booking.
Reason of review: Poor customer service.