Product: Usave Car And Truck Rental Car Rental Clear all filters (0 of 51 reviews match)
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Usave Car And Truck Rental - Security Deposit

It's been over 50 days and USAVE have not return my security deposit. I have called over 10 times. No results.
2.6
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Usave Car And Truck Rental Car Rental
I liked
  • Fair pricing of the rental
I didn't like
  • Wont return the deposit months later
#1428915
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WATCH OUT! Everything was fine until I was to get my deposit back. Two things to watch out for: 1. (my fault) I didn't read the agreement carefully, but this should be illegal. I had my own SunPass (to pay tolls in Florida) I had bought for $5 and paid all the tolls...
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ScentedPossum
ScentedPossum

I had my reservation with FOX at MIA for $240. When I was to sign the contract it was for $700+ for added insurance that I didn't need since I had my own. That's why I went, u...

1.6
Product
Usave Car And Truck Rental Car Rental
I didn't like
  • Hidden charges
#1421699
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They tried to force me to acquire SLI insurance even when it is not mandatory in their own website https://www.usave.com/Policies.aspx?franid=250036 As well as publicly in other places it is clearly non mandatory:...
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1.5
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Usave Car And Truck Rental Car Rental
I didn't like
  • Wants to force to acquire insurance when it is not mandatory
#1384039
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Usave Car And Truck Rental - *They do NOT return security deposit

My security deposit has not been returned after 2 months yet, they say system error, apologize and still do not return. I will never use them again. My lawyer called them, they gave some confirmation number, but I still did not receive it, 10 days after my attorney spoke to them. This is a joke!
1.0
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Customer service
Reliability
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Usave Car And Truck Rental Car Rental
#1377287
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Usave Car And Truck Rental - Beware of scam

They actually deserve zero stars!! It took them 2 months to return my $250 security deposit. I literally called every other day, just to receive the "run around". The cheap price isn't worth the hassle. They also pressure you to buy the toll fees in advance. It's not necessary, just avoid the toll roads. They we such a scam!! Beware!
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Usave Car And Truck Rental Car Rental
#1368707
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Usave Car And Truck Rental - Never use u-save, real name id you pay twice

Worst experience, lay about all, bad cars, push you bay what you do not need, charge deposit from cc . Bad bad company!!!!!
Product
Usave Car And Truck Rental Car Rental
#1301976
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Its been 16 work days and I still have not received my deposit back. When I call they say I need to speak to a supervisor and he is never there. I ask how much more time do I have to wait and they say they dont know. I’ve called Customer service number for three days...
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Anonymous
Ellie Nice

Did you get money back yet?I do have same problems ,14 days left all ready and never seen as rent car company charges deposited money ,and if I wa t to ask the person if money...

1.0
Product
Usave Car And Truck Rental Car Rental
#1290055
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First of all they have all this hidden charges that could lure you into book with them.When you get to the airport nobody is there to take you to the station because the station is not at the airport. When you get to the station they tell you to buy Sunpass that is not...
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1.0
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Usave Car And Truck Rental Car Rental
I didn't like
  • Wont return the deposit months later
#1198562
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Usave Car And Truck Rental - Insurance issue

Car which rent in San Juan Puerto Rico was little hit from the back on the parking. Usave took 569 dollars from my account. Still not received that money back.
1.0
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
Cole Bay, Sint Maarten
Product
Usave Car And Truck Rental Car Rental
#1188282
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Usave Car And Truck Rental - Not informing customers of deposits!

We were given a diferent car, a new one, which was nice, but didnt realize how sensitive they would be charging! The last day we were here in LA, we went to a party at the beach. Immediatly after, we dropped the car off. They claimed they smelled smoke in the car and saw ashes! Took $350 from a $400 demand deposit on the 1st day of rental! Not right!
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Usave Car And Truck Rental Car Rental
#1134085
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