The ABSOLUTE WORST!!!!! We reserved a car to pick up on 12/23/16 after traveling all day from New Mexico to come home for Christmas.
I had confirmed with them a few times and I last confirmed just a few hours before our arrival and we showed up at their office and there was a note on the door that they sold out of cars and closed early. We were standing in Newark Airport with no rental cars available anywhere. There was another couple who showed up at the same time as us and they were equally as devastated. I see now that a similar review was written 4/7/14.
I would NEVER trust these idiots again!!!
How inconsiderate can you be to do things like this to people who are flying in for Christmas? Their customer service is pathetic.
Product or Service Mentioned: Usave Car And Truck Rental Car Rental.
Reason of review: Poor customer service.