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Rented car through Travelocity's site. Reservation directed me to counter at Rental center at Miami airport. Counter did not exist. I had called to confirm reservation and was told to wait outside for shuttle. Shuttle did not come. I called numerous times and they...
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#979004
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I rented a car from U-save car rental in Nov. 2016 at San Juan Puerto Rico . I was disappointed with their service. I was told that i could not use my own insurance. When i got the car , I got an old car. I returned the car in two day. I was very dissappointed. The car...
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1.0
I didn't like
  • Any of their services
#972843
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Usave Car And Truck Rental Customer Care Review

We went to LAX U SAVE had very bad customer service. First they said we can not use two separate card to pay for the car. They also didnt care about their customer. The rep was soo ready to cancel our reservation. They have poor customer service we all waited like 30 min in between customers. They did not know what they were doing. I hate this car rental place. I would not use them.
#955765
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Usave Car And Truck Rental Car Rental Review

Car had broken windshield and when I brought it to agents attention he said he would make note of it. Shortly after leaving I got flat unrepairable tire which he said I had to pay for and he would reimburse. When I returned the car he wasnt there and the other agent refused to refund me the cost of the tire.
1.1
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Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
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Reliability
Value for money
Website
#935017
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ZERO star!!! Worst customer experience ever!!! This company closed earlier than they were suppose to on Labor Day. We cannot get our rental when we arrived. We left 2 voicemails to prove we were there before the closing time. & call them the next two days... NO one...
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#913960
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Usave Car And Truck Rental Car Rental Review

Poor customer service, they give you a car lass that what you pay for , and dirty. Don't have EZ pass . It is Complicated to get there from the airport . Not for business man / woman
1.0
Details
Customer service
Location
Value for money
#912480
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I booked a 9:30pm reservation from LAX airport during Aug. 18-21. Once my group and I arrived to the airport we looked for the shuttle to our rental car service in the waiting area. One of the Wally Park shuttle drivers (Darker grey shuttle) told us to wait for the...
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I didn't like
  • Customer service
#905454
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U-Save is a scam! I have intentionally set myself up with the proper credit cards as well as car and liability insurance to specifically avoid the cost of the extra coverages all the car rental companies want to charge us for. U-Save forced me to get the extra SLI...
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Anonymous
pev

It would be illegal to drive a car without the proper car insurance, so the company did it right.

Anonymous
Anonymous

I also have same experience where I was forced to pay for insurance at 15 per day at LAX location! Rediculous. Never had that with any other car rental.Also saw fees for cle...

1.0
#894505
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We went on a vacation to Atlantic City son is graduating a beautiful time just to come back to judge which is the manager or owner of U-Save Rental Car in Orangeburg South Carolina he was very unprofessional discussing {{REDACTED}} and other issues that's going on...
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Anonymous
becareful whatyouread

it is amazing how I commented on this review and now I cant see it, I hope people who read these reviews keep in mind there's always 2 sides to the story this man that is givi...

1.8
Michie, Tennessee
#866712
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I rented a car from USave (May 18, 2016-May 26, 2016)- first problem was the male employees attitude toward female customers. As I entered the establishment the guy was so obnoxious towards a female customer who was dropping her vehicle off. When I got my vehicle, I...
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2.6
#858748
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