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WATCH OUT! Everything was fine until I was to get my deposit back. Two things to watch out for: 1. (my fault) I didn't read the agreement carefully, but this should be illegal. I had my own SunPass (to pay tolls in Florida) I had bought for $5 and paid all the tolls...
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Company wrote 0 private or public responses to the review from 2 days ago.
ScentedPossum
ScentedPossum

I had my reservation with FOX at MIA for $240. When I was to sign the contract it was for $700+ for added insurance that I didn't need since I had my own. That's why I went, u...

1.6
I didn't like
  • Hidden charges
#1421699
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They tried to force me to acquire SLI insurance even when it is not mandatory in their own website https://www.usave.com/Policies.aspx?franid=250036 As well as publicly in other places it is clearly non mandatory:...
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Company wrote 0 private or public responses to the review from Oct 17.
1.5
I didn't like
  • Wants to force to acquire insurance when it is not mandatory
#1384039
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Usave Car And Truck Rental - *They do NOT return security deposit

My security deposit has not been returned after 2 months yet, they say system error, apologize and still do not return. I will never use them again. My lawyer called them, they gave some confirmation number, but I still did not receive it, 10 days after my attorney spoke to them. This is a joke!
Company wrote 0 private or public responses to the review from Oct 09.
1.0
Details
Customer service
Reliability
#1377287
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Usave Car And Truck Rental - Nasty car

Nasty car it have bugs all in it like I haven’t been able to drive it at all really or but my kids in the car I’m so mad a waste of $200 something gotta be done about it!
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 06.
#1375180
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Usave Car And Truck Rental - I wish I have read the reviews

My security deposit was not returned yet . More than 14 days . Dont use this company .
Company wrote 0 private or public responses to the review from Oct 05.
1.0
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Additional Fees
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Website
#1374074
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Its been five months that i haven't received my deposit back I have called many times and they said that someone will contact me but nothing i spend hours at the phone to get a no as a respond until nowadays i haven't received my deposit. this happened at Miami airport...
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Company wrote 0 private or public responses to the review from Oct 04.
1.0
#1373609
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Usave Car And Truck Rental - Beware of scam

They actually deserve zero stars!! It took them 2 months to return my $250 security deposit. I literally called every other day, just to receive the "run around". The cheap price isn't worth the hassle. They also pressure you to buy the toll fees in advance. It's not necessary, just avoid the toll roads. They we such a scam!! Beware!
Company wrote 0 public responses to the review from Sep 29.
#1368707
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Usave Car And Truck Rental - Worst car rental ever

Long wait for shuttle pickup. Forced to pay extra insurance. Month after returning vehicle still no security deposit which was charged to my card. Called several times. Asked for a manager. No luck. Now they just simply hangup on me when i call. They owe me $250
Company wrote 0 private or public responses to the review from Sep 26.
1.0
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#1366346
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Usave Car And Truck Rental - Fair/poor

Rented from Miami FL, its off site from the airport, waited over 30 minutes to be picked up, then they tell me I had to leave $ 300 deposit which was not in my contract, I am glad I purchased the toll package because I would have had to pay those separate. Took my car back on 9/2/19and have yet to see my deposit back in my account, about ready to contact the BBB.
Company wrote 0 private or public responses to the review from Sep 21.
1.8
Details
Additional Fees
Additional Services
Billing Practices
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#1361955
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Contact Usave Car And Truck Rental

Mailing Address:
U-Save Auto Rental of America International S
4780 I-55 North, Suite 300 LeFleur's Bluff Tower
Jackson, Mississippi 39211
USA
Phone:
(800) 272-8728
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Usave Car And Truck Rental Products and Services

I rented an suv on August fourth and returned it on August the seventh. It has been over six weeks and I have contacted them on several occasions about my 250 dollar deposit. First I was told they didn’t know what card to put it back on because I first had to pay 40...
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Company wrote 0 private or public responses to the review from Sep 21.
1.0
I didn't like
  • U-save
  • Wont return the deposit months later
  • That i am still waiting on 250 deposit
#1361859
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