Latest review first
They tried to force me to acquire SLI insurance even when it is not mandatory in their own website https://www.usave.com/Policies.aspx?franid=250036 As well as publicly in other places it is clearly non mandatory:...Read more
I didn't like
- Wants to force to acquire insurance when it is not mandatory
Usave Car And Truck Rental - *They do NOT return security deposit
My security deposit has not been returned after 2 months yet, they say system error, apologize and still do not return. I will never use them again. My lawyer called them, they gave some confirmation number, but I still did not receive it, 10 days after my attorney spoke to them. This is a joke!
Usave Car And Truck Rental - Nasty car
Nasty car it have bugs all in it like I haven’t been able to drive it at all really or but my kids in the car I’m so mad a waste of $200 something gotta be done about it!
Usave Car And Truck Rental - I wish I have read the reviews
My security deposit was not returned yet . More than 14 days . Dont use this company .
Its been five months that i haven't received my deposit back I have called many times and they said that someone will contact me but nothing i spend hours at the phone to get a no as a respond until nowadays i haven't received my deposit. this happened at Miami airport...Read more
Usave Car And Truck Rental - Beware of scam
They actually deserve zero stars!! It took them 2 months to return my $250 security deposit. I literally called every other day, just to receive the "run around". The cheap price isn't worth the hassle. They also pressure you to buy the toll fees in advance. It's not necessary, just avoid the toll roads. They we such a scam!! Beware!
Usave Car And Truck Rental - Worst car rental ever
Long wait for shuttle pickup. Forced to pay extra insurance. Month after returning vehicle still no security deposit which was charged to my card. Called several times. Asked for a manager. No luck. Now they just simply hangup on me when i call. They owe me $250
Usave Car And Truck Rental - Fair/poor
Rented from Miami FL, its off site from the airport, waited over 30 minutes to be picked up, then they tell me I had to leave $ 300 deposit which was not in my contract, I am glad I purchased the toll package because I would have had to pay those separate. Took my car back on 9/2/19and have yet to see my deposit back in my account, about ready to contact the BBB.
I rented an suv on August fourth and returned it on August the seventh. It has been over six weeks and I have contacted them on several occasions about my 250 dollar deposit. First I was told they didn’t know what card to put it back on because I first had to pay 40...Read more
I didn't like
- That i am still waiting on 250 deposit
- Wont return the deposit months later
Usave Car And Truck Rental - I have been waiting for my security deposit for 33 days I never gotten the money back.
Like always they said will resolve this problem soon.
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