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First of all they have all this hidden charges that could lure you into book with them. When you get to the airport nobody is there to take you to the station because the station is not at the airport.

When you get to the station they tell you to buy Sunpass that is not included with the rental. It was supposed to be $9.00 a day but ended up to be $24. Cars tags are expired. It's been 3 *** weeks since I returned the car!

They have not returned the $250.00 deposit to my account. Every time I call them nobody picks up.

If someone picks up they could not even speak good English! This company should be reported to the Better Business Bureau.

Product or Service Mentioned: Usave Car And Truck Rental Car Rental.

Reason of review: Poor customer service.

Monetary Loss: $250.

Preferred solution: Full refund.

I didn't like: Wont return the deposit months later.

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