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They tried to force me to acquire SLI insurance even when it is not mandatory in their own website

https://www.usave.com/Policies.aspx?franid=250036

As well as publicly in other places it is clearly non mandatory:

https://www.usatoday.com/story/travel/advice/2016/09/11/car-rental-insurance/90117044/

I argued a lot with the person in charge that night, he refused to admit it was not mandatory. Probably hoping I was in a hurry and needed the car. I ended up calling a friend to pick me up and now Im warning all customers: insurances are totally optional, non mandatory. As well as the florida toll offer. You can drive by florida avoiding using tolls, I do.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Wants to force to acquire insurance when it is not mandatory.

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