4.4
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
0 comments

We go to Costa Rica, near Liberia, for the month of January each year. We have had varying degrees of success in renting an appropriate vehicle for that period.

Because of the gravel/dirt roads where we stay, we need an SUV, and generally a larger one to travel the roads more easily. Over the years we have been misled and overcharged for an appropriate vehicle, and generally ended up with an older vehicle, which often doesn't have any amenities, poor head lights, etc. However, we have had excellent service and vehicles from Usave Car Rental in Liberia over the past two years. They are under new management, and we found they worked very hard to satisfy our needs--at a reasonable price.

We have rented both a full-size and a mid-size SUV (a Mitsubishi Montero most recently), and were happy with both vehicles. The vehicles were late model, clean, included a cooler and emergency cell phone and surfboard rack. The tires were either new, or had minimal wear. The people we dealt with, Fernando and Anibal, were courteous, helpful, and spoke excellent English.

I negotiated with Anibal by email before we arrived, and we settled on a rental price that was $400 less for the month than other car rental companies were quoting. Anibal quoted me a price that included the mandatory insurance, and that is what we paid. He did not nickle and dime, and add on other extraneous charges. When we reviewed the vehicle, they were very careful to note existing dents and scratches, and didn't hassle us for minor blemishes when we returned the car.

During our use of the car, a latch on the center console failed, which we reported to them upon our return, and which they wrote off to wear and tear. Other companies would have charged us for a replacement, at an exorbitant cost. Yes, we enjoyed out experience with Anibal and Fernando at Usave in Liberia.

We will go back to them next January. I highly recommend Usave as a good quality, and reliable car rental company in Liberia, Costa Rica.

Product or Service Mentioned: Usave Car And Truck Rental Mitsubishi Car Rental.

Reason of review: Fair pricing.

I liked: Fair pricing of the rental.

I didn't like: That they were not closer to airport.

  • Car Rental Liberia
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like