Latest review first
Realiability: Rented a car from U-save in San Juan Puerto for 15 days. took the first car back because of break issue. second care had acceleration issues. Never really satisfied with either. Didn't feel confident that I could trust either Cost: Watch the hidden...Read more
Usave Car And Truck Rental - U-Save Car Rental Review from Hoboken, New Jersey
One of the most disturbing experiences I have ever had. I booked a rental car through Travelocity and used U-Save. This was moe than a month earlier. When I finally got to the office from Newark airport they would not honor my reservation. They charged more than $250.00 more. I was there for 5 hours trying to work it out. They wanted me to leave. I ended up paying the difference since I needed the car. It was just disgusting and I advise that no one ever use u-save....
Had the worst rental ever , they call my job came by my job telling people there what was going on they followed me from my home trailing me almost hit me in the back *** u save auto the can burn in ***Read more
Paid for a Standard SUV (Ford Explorer or similar) and was given a midsize SUV. They gave me a Ford Escape and argued with me that they are giving me an Escape because it is similar to a Ford Explorer. What?? My understanding is that these are two different sized...Read more
I rented a VW Jetta for five days from the Westfield, NJ office (now closed), gave them my AMEX card and paid the agreed upon price at the time I picked up the car. When I received my AMEX bill the next month, I was surprised to find that a $53.50 cleaning fee had been...Read more
I didn't like
- Car cleaning fee
I reserved through Expedia, and went from NYC to Newark airport to pick up my car. When I got there, I was told they do not rent cars to NY drivers without their own liability. Period. I ended up taking the bus upstate, but the worst part was they charged me for the...Read more
We rented a car in Costa Rica through Economy Cars (brooker). We booked a Daihatsu Terios which was about $ 4 more expensive per day comparing with a Suzuki Jimny. On the day of delivery the lady of U-Save showed up with a Suzuki Jimny, after asking where our Daithatsu...Read more
Usave Car And Truck Rental Car Rental Review
The US AVE car rental agency in newark at the Wyndham hotel did not have any cars available when we arrived for our reservation. There were 15 others stuck without car rentals and their customer service sucks.
They asked to bring back the car earlier than the time I had specified. When I said that I can't bring the car back before the time I had specified at the time of reservation, they were rude. I had to take a taxi to the airport because they did not provide a shuttle....Read more
BEWARE OF THIS COMPANY!!!! They are also known as Dream Car Rental(SHOULD BE NIGHTMARE RENTAL)... I rented from this company May 22- May 25, 2015. I arrived at the airport at 7:05 pm they arrived at 8:00 pm to pick me up from the airport. I get to U-save / Dream Car...Read more
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