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I rarely wright bad reviews but today with u save was terrible I was on April vacation with my family and my dad booked a reservation 2 and a half months in advance. We flew to Miami airport and we had to call a shuttle and the guy how sent the shuttle never said in...
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#1034551
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Usave Car And Truck Rental Car Rental Review

I got there in Miami airport they don't have the mini van i had the reservation I waited 4 hours & took me to another rental company ace I couldn't get it then I left with taxi to my hotel I am stilling waiting please call me to come pick it up 516 2639797 sharif
#1032116
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I have never written a bad review before; however, our experience with U-save Car Rental in Miami Florida was horrible. I booked our reservation in October 2016 for a car rental on December 27, 2016. I had called the night before just to make sure that our car would...
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1.0
#995545
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We got back from our trip in Costa Rica a week ago, and I wanted to let everyone know of our bad experience with USave Car Rental. The experience was so bad we won't book with them again. I have made the reservation for the flight, hotel and car rental thru expedia.ca...
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1.0
Alajuela,Provincia De Alajuela
I didn't like
  • Bad experience with usave car rental in costa rica
#989956
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The ABSOLUTE WORST!!!!! We reserved a car to pick up on 12/23/16 after traveling all day from New Mexico to come home for Christmas. I had confirmed with them a few times and I last confirmed just a few hours before our arrival and we showed up at their office and...
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1.0
#980018
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Rented car through Travelocity's site. Reservation directed me to counter at Rental center at Miami airport. Counter did not exist. I had called to confirm reservation and was told to wait outside for shuttle. Shuttle did not come. I called numerous times and they...
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#979004
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I rented a car from U-save car rental in Nov. 2016 at San Juan Puerto Rico . I was disappointed with their service. I was told that i could not use my own insurance. When i got the car , I got an old car. I returned the car in two day. I was very dissappointed. The car...
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1.0
I didn't like
  • Any of their services
#972843
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Usave Car And Truck Rental Customer Care Review

We went to LAX U SAVE had very bad customer service. First they said we can not use two separate card to pay for the car. They also didnt care about their customer. The rep was soo ready to cancel our reservation. They have poor customer service we all waited like 30 min in between customers. They did not know what they were doing. I hate this car rental place. I would not use them.
#955765
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Usave Car And Truck Rental Car Rental Review

Car had broken windshield and when I brought it to agents attention he said he would make note of it. Shortly after leaving I got flat unrepairable tire which he said I had to pay for and he would reimburse. When I returned the car he wasnt there and the other agent refused to refund me the cost of the tire.
1.1
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#935017
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ZERO star!!! Worst customer experience ever!!! This company closed earlier than they were suppose to on Labor Day. We cannot get our rental when we arrived. We left 2 voicemails to prove we were there before the closing time. & call them the next two days... NO one...
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#913960
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